Our Helth Services
Community Impact.
Communication channels, meant to help communities make informed choices, are often broken by the barriers of literacy, digital divide and other socio-cultural factors, leading to widespread exclusion. One of the areas this is most prevalent is in healthcare, especially in rural areas.
On the demand side are issues of low health-seeking behaviour, less demand for quality healthcare services, limited avenues for grievance redressal, and little accountability.
On the supply side of healthcare, there is limited ability for data collection, low capacity for providing quality services, and limited means to respond to concerns. Healthcare service providers do not have a way of quickly gathering feedback on community members’ health, and therefore little incentive to make improvements in service delivery. Through our community media platforms, we inform, engage and hear the voices of people from hard-to-reach communities, including the healthcare workforce, to contribute to better health outcomes for the country. And our technologies offer ways to digitally collect and assess data quickly for use by health officials and academics.